Question 1

What is it?

Accepted Answer

You are about to join the most exclusive, fun and amazing outfit membership ever!  Our membership is designed to provide weekly styling tips and inspiration on how to mix & match similar pieces from your own wardrobe and to help you build style confidence. The outfits that your personal stylist put together will be from affordable brands where you can also shop the entire look by clicking the links!   Our goal is to make your life easier by creating outfits for you!

Question 2

Who would benefit from this?

Accepted Answer

The weekly outfit edit plan is great if you...   Want to learn how to mix and match outfits.  Have a huge wardrobe and feel overwhelmed. Have a minimal wardrobe and feel you have nothing to wear. Want weekly fresh outfit ideas without having to do the work.  Want to shop for new trends but don’t know what looks good together.  Have a busy lifestyle, and you want an easy weekly outfit guide! Are on a budget!  Or, all of the above ha-ha!    Your membership will benefit you in many ways.

Question 3

How does it work?

Accepted Answer

It's super easy!  Once you set up an account and purchase the weekly outfit edit plan, you will access the 'Members Only' page.   The membership includes an abundance of outfit content that you will definitely appreciate.  
Including:   This week's 16 outfit templates + styling video  Last week's 16 outfit templates + styling video  Vote for your favourite outfit edits Tell us about your wardrobe  The member award program   And our personal favourite:  You'll leave feeling inspired to mix and match outfits with confidence Saving you both time and money, and removing the overwhelm of trying to figure out what to wear Your own personal pocket stylist who is a vibe!  Be a part of the sisterhood tribe  Hot tip:  Our members are buying cute A4 display folders and printing off their favourite outfit templates each week. So by the end of each month, you'll have a complete outfit idea booklet! How cool is that?

Question 4

What's the bonus styling video?

Accepted Answer

We all deserve a little freebie.   Every Sunday night, along with your following 16 outfit edits, you will also get an exclusive styling video for that week!

Your stylist designs these tips to help you build more confidence and to help motivate you.  
In these videos, your stylist provides tips that anyone can use. There is also a PDF version of that week's styling hot tip that you can download and save to your device.

Question 5

What is the members award program?

Accepted Answer

We are all about building style confidence!  
The daily testimonials we receive have been so heartfelt, so we wanted to give something back and also create an area for other members to feel inspired by their styling accomplishments.  
Members are able to upload their favourite outfit edit selfie for a chance to win a $100 Kmart digital gift voucher. 
We love rewarding our members for being active, but most of all for showing up in style and with confidence!   Our winning member will be notified on the 1st of the month and their photo will be featured on the main outfit edit home screen and on our Instagram page. Winners are selected at random.

Question 6

What is different about this service?

Accepted Answer

Well, we have a cool vibe. 😎  But also, you have a stylist who helps by doing all the work, so you don't have to. This is particularly useful if you're busy or on a tight budget.  Every single week, your stylist curates outfits from budget-friendly brands that are seasonal and on trend to help inspire your own personal wardrobe.  Your membership is designed to help remove the stress away when it comes to finding an outfit, choosing an outfit, and building outfits. We help you discover a new sense of confidence for a better wardrobe experience.    So we have bundled it all up into an easy and affordable package.

Question 7

Do you take custom style requests?

Accepted Answer

These styles are non-body type specific and will represent easy, chic, stylish and affordable outfits that your stylist has carefully selected.   The membership is designed to increase your self-confidence by using the outfits as inspiration to create looks from your own wardrobe. There is an opportunity to leave a comment about your wardrobe on the members-only page as we are always open to hearing your style request.

Question 8

What brands do you use?

Accepted Answer

There is a mix of brands that may change weekly, and the selected pieces will be budget-friendly.   The brand name will be at the top of each outfit edit, and all the outfit pieces will be from that brand unless noted.

Question 9

Do you take brand style requests?

Accepted Answer

We are always open to hearing your brand request.   The brands selected will be budget-friendly options only. Please note that we can not guarantee that the piece selected will still be available online once the outfit template has been uploaded to your ‘Members Only’ page.

Question 10

What if I order the pieces shown and I don’t like it?

Accepted Answer

It is your choice if you decide to purchase any outfit pieces from the edits.  Please make sure you do your research and reach out to the brand if you have any concerns or issues with the purchased item. SHESSOSEASONAL is not responsible for your purchasing decisions. Once the outfit has been uploaded, the pieces may or may not be available with the online brand.   Please reach out to the brand for more information regarding their products.

Question 11

I'm not from Australia, is the membership still for me?"

Accepted Answer

Absolutely! Hello ☺️  Our membership is designed to help you mix and match pieces from your own wardrobe.   It's not necessary to purchase any of the items, as it's a bonus feature to keep members up to date.   You could use the colours provided, accessories, and new styles to recreate similar looks using your wardrobe pieces. We suggest you give it a go and see if it helps with your personal style, and of course, please send feedback in the membership on particular brands or wardrobe pieces that you need help styling with.   We are always listening to our community and love seeing our members style their outfit edits!

Question 12

When do you upload new styles?

Accepted Answer

Every Sunday at 6pm (AEDT.)

Question 13

How do I create an account?

Accepted Answer

It's super easy to do!  Just sign up with either your email, Facebook, or Google account.   After you have signed up, you will be asked to select your preferred payment method.

To become one of our amazing outfit members, scroll back up to the middle of this page which you will find the membership plan.   There is a button that says, "BECOME A MEMBER." 💗  See you soon   Important information:  Members are responsible for entering their account information accurately. This information cannot be changed after signing up. In the event of an error preventing access to your account due to incorrect spelling, you must contact us within 48 hours of activating your account. If we do not receive notification about the issue after this time, your account will need to be cancelled and you will need to repurchase the plan. Refunds will not be given.

Question 14

Can I access previous outfits?

Accepted Answer

We do not send out copies of previous outfit edits.   When you log into your membership, you will only see the edits from this week and the previous week. Members are responsible for downloading the PDF and saving the images to their own device, since we deliver new content every Sunday night.   After the season has finished, all the edits will be made available for purchase as an E-book. For a complete list of all current collections, please see our E-book tab.

Question 15

How will I be charged?

Accepted Answer

The date you sign up with will be your monthly payment date.   Recurring payments will be charged monthly until canceled. Your subscription will automatically renew unless you cancel at least twenty-four (24) hours before the end of the current billing period. You can cancel at anytime.

Question 16

Can I pause my membership?

Accepted Answer

Unfortunately, you cannot pause your membership. However, you can cancel your membership at any time.

Question 17

How do I cancel my membership?

Accepted Answer

Log into your account, select subscriptions, and click cancel.   You will see a pending cancellation status under subscription until your account expires. Upon such cancellation, you will be entitled to access the subscription services for the remainder of the duration that you have paid for.   There will be an e-mail sent to you notifying you of the cancellation.   Please contact us immediately if you do not receive this email within 24 hours of canceling.

Question 18

Why did my plan cancel?

Accepted Answer

Whenever a credit card or bank account has insufficient funds to cover the subscription, this automatically cancels the plan.   If you wish to continue the subscription, you will need to purchase the plan again.   If you require further information please contact us by completing this form:  https://www.shessoseasonal.com/contact

Question 19

Can I get a refund?

Accepted Answer

Due to the nature of digital files, the product cannot be "returned", and no refund is available for digital products.   However, you can cancel your subscription at any time. Upon such cancellation, you will be entitled to access the subscription services for the remainder of the duration that you have paid for.

Question 20

How can I get in contact?

Accepted Answer

Please complete our contact form: https://www.shessoseasonal.com/contact

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